Vending machine operations should grasp these 5 points so that your customers will see the vending machine and shine

Writer： Zhongda vending machines Time：2022-11-02 18:02 Browse：℃

Through a series of pre-search points, purchase machines, confirm the goods, your vending machine finally opened, then the vending machine usually how to manage it? Is it possible to make money by just putting it there and not doing anything? In fact, the vending machine operation up or to deal with some details of things. Including keeping the machine clean, timely replenishment of goods and change retrieval, etc. So how do you do it? I started with five points to analyze the details that newbies need to pay attention to in terms of vending machine management. As long as these details are done, the operation score will be able to do at least a more excellent level.

1.The maintenance of the payment system, note machine and POS machine
Most newly manufactured vending machines are now smart vending machines that basically support card payments, so it is important for POS machines to be cleaned regularly, checked for faults, and not to be modified by people with ulterior motives on them thus causing you losses. Card payments are instantaneous, so it is important to ensure that they are clean and tidy and free from faults. For vending machines that pay with notes or coins, it is also important that the note dispenser is clear. Notes and coins that are often changed hands are likely to have a lot of spoilage on them, so take the dispenser out regularly for maintenance and cleaning, especially where the coins will pass through and be last kept. If there are problems with the note dispenser such as a coin jam, deal with them promptly, preferably by leaving a contact number for trouble shooting on the vending machine body to compensate customers in a timely manner for any losses they may have suffered. As long as the payment system is guaranteed to be stable and completed quickly, customers will not feel anxious when purchasing products.

2.Vending machine timely replenishment
After half of the products have been sold, it is time to prepare to restock the vending machine. Hot products, needless to say, are not replenished in a timely manner, it will make less profit, that is, less money. If you have one or two hot products in your merchandise and less sales of others, then you can have the hot products take up a few more aisles so that you have more goods for the hot products and can effectively reduce the number of replenishments and improve the efficiency of replenishment thus reducing costs and reducing the amount of effort spent. At the same time, it is important to ensure that the vending machine has as many different products and types as possible so that it can meet the different needs of customers, so it is important to replenish the stock in a timely manner. How do you replenish your stock? Smart vending machines offer a cloud-based platform where you can log into the back office with your mobile phone, place products in the vending machine’s aisle and then replenish that aisle with a single click according to the replenishment type and aisle number.

3.Beauty is justice, it is important to keep the vending machine surface clean
Especially in summer, if the vending machine is not clean, it is easy to attract mosquitoes and if there is a lot of food, it may also attract rats and cockroaches, which makes the shopping experience too bad for customers and no one will want to buy anything from such a vending machine. So choose one day a week to give the vending machine a bath by absorbing the rag, wringing it out once and wiping the dust off with a damp cloth that retains a small amount of moisture.

4.Operate with less inactivity
In the age of the internet, coupons are certainly the easiest and most effective marketing activity. So often the use of intelligent vending machines to engage in some marketing activities, can be coupons or send some small gifts and so on, through the continuous interaction with the surrounding customers, the vending machine customer stickiness to improve, so conducive to the long-term development of vending machines. You can also promote your vending machine in conjunction with social media, which can also attract potential customers online.

5.Attentive service to attract customers
In between machine operations, try occasionally spraying some air freshener around the vending machine or placing some solid air freshener nearby. If it is an outdoor/semi-outdoor area with a lot of mosquitoes, you can combine it with something like mosquito repellent, but you need to be careful not to use a spray with a strong and unpleasant smell, with a natural fragrance as the primary objective. If it is in a shopping mall or hotel or other indoor with air conditioning, you can try to let the vending machine in front of a fan or air conditioning blowing through, if in the customer shopping can let customers feel a touch of cool also help customers in front of the vending machine order, but also to enhance the customer shopping experience, will make people feel that the operator is a detail-oriented, caring customer, enhance the customer’s impression of you! Scores.