Some of the details that operators need to be aware of when operating a vending machin

Writer： Zhongda vending machines Time：2022-10-28 18:38 Browse：℃

In recent years, the popularity of card payments has led to the rapid development of vending machines. A large number of vending machines have sprung up in stations, airports, hospitals, schools, attractions, squares, communities and bus stops, and this convenient and fast way of shopping is becoming increasingly popular. As an operations manager, how to increase sales while controlling input costs, how to make people more independent in their shopping choices and give customers a quality shopping experience, I believe that it is essential to do a good job of routine maintenance of vending machines.

1.Insist on regular checks of your machines and don’t let stock-outs affect your sales.

The first rule is particularly suitable for traditional vending machine operators who are not equipped with an internet system. Checking your machines regularly to ensure that each machine is fully stocked is important to ensure sales.

2.Check your equipment wiring regularly to ensure that controllable equipment failures do not affect your output.

Whether it’s a traditional kiosk or a modern smart kiosk, it’s important to regularly check the equipment wiring. For example, if a mouse bites a wire, whether it is broken or not, it should be replaced in time after a similar bite mark, and some measures should be taken to ensure that your machine is in good order at all times.

3.Choose the location of the equipment and the deployment of goods into the machine, please be sure to personally experience a feeling of being a customer.

Confirm the customer’s angle of vision when passing your equipment, and arrange your equipment location and merchandise placement according to the experience to get the best operating results.

4.Spend a little more money to create your own personalised vending machine.

The modern consumer is picky and cares about the experience, so make sure that the vending machine is not so cold, simple stickers, decorative shells, will bring you unexpected gains.

5.Regular cleaning equipment, never let customers see your machine is dirty.

No one wants to go to choose a dirty machine to buy goods, because who likes clean, especially for food and drink and other food items.

6.Always learn to refill goods when no one is around.

When customers want to consume and just happen you are restocking, losing a few orders is a small matter, and the dense wire and all kinds of cold components will make a lot less desire to consume, if your equipment inside just happen to have not cleaned for a long time, then you really need to pay attention.

7.Always remember to have a promotion at any time, but the price of the promotion is always relative to other goods.

Always arrange so an active item that if other items sell for $5, then he will sell for $4. You will find that after you have done a round of promotions on all the items in turn, your wallet will be a little bit bigger.

8.Make sure you do a round of observation before you place the vending machine, including the surroundings and the people coming and going.

Look at the configuration and prices of the products in the neighbourhood, and look at the type of people in the neighbourhood, white collar workers or workers. When you have done your research, you can really get the right products for your machine to help you earn money.

9.Remember to update your products regularly, keep the good ones and always look for better ones.

There is never any one product that lasts forever, keep an eye on it, make regular adjustments and always make sure that the products in your machine are the ones that the people around you want the most.

10.Handle every customer complaint in a timely and patient manner, even though they only cost a few dollars.

The consumer’s need for a sense of respect is ever-present, and even if it’s just a few dollars you should still pay attention to your customer service. Because the one mouth you lose can influence three people, and three people can influence nine people, and so on, make sure you don’t let your spot or your brand “go unnoticed”. Consumers are more powerful than we think, but you can choose to try to serve them well and you will get what you deserve.

11.Machines can only help you sell goods, and data cannot convey the feelings of the user.

Find some time to go to your point to listen to the guests’ opinions, face-to-face communication is sometimes far more effective than you look at the data, because you will be more intuitive to get to the user’s feelings about the use of the equipment, if the customer simply because they have no choice but to choose your machine to buy goods, and you naively think that this is good, then you are in danger.

12.Remember to bring a rag to wipe the outside of the goods when you add them.

If your consumer is handed an item with a handprint on it, guess what his impression will be.

13.If the staff in the physical shop can hand out flyers, why don’t you do the same?

It seems that we are used to the fact that only physical shops with staff on duty will hand out leaflets, but the fact is that convenience stores get a lot of business through the dumbest leaflets, so do you think you can do without them? At least you’ve informed people in the neighbourhood that there’s a machine that sells a lot of stuff, and if the price and distance are right, I’m sure more people will want to come to you than anywhere else.

14.Set up some surprises on purpose, anyone will love you!

Plan promotions, especially buy one get one free, if possible don’t advertise it, let it be a “system failure”. It’s a much better feeling when a person buys one bottle and gets two, maybe he’ll bring a friend along next time and he’ll be impressed with your machine.

The above are some suggestions when purchasing a beverage vending machine. Under the premise of ensuring that the major premise is correct. Then going into the details, I believe that you will buy a satisfactory vending machine.