Should I buy a vending machine from Alibaba or a Chinese manufacturer?

Writer： Zhongda vending machines Time：2022-12-14 17:08 Browse：℃

Should I buy a vending machine from Alibaba or a Chinese manufacturer?

The vending machine market in Asia, particularly in China, has exploded in size over the last almost decade. From 2014 to 2019, the vending machine market in China grew from $250 million (USD) to over $4.5 billion (USD). In the same period, dozens of new vending machine manufacturers have been established in China and are now among the largest vending machine manufacturers in the world.

To say that China is now the world’s leading manufacturer of unattended vending machines and kiosks would be an understatement.

Chinese vending machines have the most advanced and cutting edge technology

Believe us, Chinese vending technology manufacturers, because of their different market environment and consumer philosophy, have not gone through the same iterations as Europe, Japan or Europe from the very first mechanical vending machines, a machine that was already in front of them with the most advanced and easiest business concept when they were first introduced to vending in China, and with their own rapid economic As their own economy grew at a rapid pace, and as they entered into the source production of the industry themselves, they also implemented this philosophy into the vending machines they designed and produced, such as the most advanced QR code scanning payments and face swipe payments, technologies that may have first appeared abroad, but which eventually took root in China than grew to become huge trees. Whether we consider touchscreens, contactless payment/ordering systems, interactive displays, or elevator/conveyor conveyor systems, Chinese manufacturers are years ahead of other countries. They have become technological innovators in unattended kiosks and vending machines.

People often worry about the “quality” of parts and equipment made in China, and indeed this is understandable, but you can look around your office or home and see that the vast majority of electronics and appliances we currently own are made in Chinese factories for American brands. HP, AT&T, Apple, General Electric and Xerox are just a few examples.

Bottom line, if you want to provide your customers with the most innovative, eye-catching and convenient technology, considering vending machine technology made in China is a “must”.

Should you order from China or from a US distributor?

Many US customers exploring the vending market will inevitably find Alibaba when searching online and many consumers will ask, “Should I buy from Alibaba or a Chinese manufacturer, or from a US distributor?” .

The answer is more nuanced than a simple black-and-white “either/or” situation. In some cases, it makes perfect sense to buy directly from Alibaba or a Chinese manufacturer. There are also cases where it may be extremely detrimental not to buy from a US manufacturer or distributor.

You should buy your vending machine from Alibaba or a Chinese manufacturer. Firstly, the Chinese manufacturing manufacturer is the most source technology provider, and when your machine breaks down - which is inevitable - the source technology manufacturer can provide The most direct technical support to help you solve the problem as soon as possible, and at the same time, in the purchase of the choice of slightly more expensive machine price is also reasonable, one of the simplest problems, after-sales time is generally the need to replace parts and need salesmen or after-sales staff to follow up the progress, if the cheapest price of equipment has been the cost of compression to the extreme, this part of the cost can not be avoided do not want to go The most simple words, this extra cost to buy a guarantee, a peace of mind. For vending machines such as you can use a few years or even more than ten years machine, if the manufacturer for after-sales aspects of the more perfunctory that for your business and profit income will be extremely fatal.

For the inability to communicate in the language or the problem of jet lag do not have to worry, China’s education system is universal English education, for foreign trade even if it is a small language some large companies also have a reserve of personnel, and English is every foreign trade company will master the language of communication. The time difference for some customers may indeed be a problem, but it is not insurmountable, most foreign trade companies will encounter this problem, the two sides communicate to agree on a time for video conferencing or will send detailed operations and so on by email. This is not an insurmountable problem, and some of the time and possible damage caused by the delay can be accepted compared to the expensive labour costs required for a temporary demand lock.

Do machines purchased from Alibaba or other Chinese suppliers come with a guarantee of after-sales service?

This is fully guaranteed. All machines now come with a one-year warranty, and even if you need to repair the machine after that, you can buy the relevant parts directly from the manufacturer you bought the machine from and ask them for guidance. Shipping is also gradually returning to normal levels and there is already talk of the shipping giants putting more capacity on the US-China route in the next few years, which is good news for shipping costs and timescales. Again, you can place an order for production and if your point needs to be confirmed and initially sorted, you can ask the manufacturer to ship the machine as soon as the point is confirmed to get you up and running as quickly as possible.

Will it cost more to buy from a Chinese supplier?

In fact, this is an easy economic calculation. Firstly, China has more advanced technology and relatively low labour costs, whereas the labour costs in the USA or Europe have been experienced or largely estimated by customers in these countries. And the after-sales service costs of European and American companies have been a problem for a long time - they are surprisingly high, or perhaps some of the main sources of revenue for the company are partly in this area. But we don’t. We follow the basic warranty guidelines and don’t charge too much for labour in addition to parts and shipping costs in the case of replacement parts. For vending machines that are required to run for several years, it is inevitable that they will experience a few breakdowns, and if each breakdown is that much more expensive, it can add up to a considerable loss.

Guangzhou Zhongda Smart Technology Co., Ltd is a dynamic and innovative company specialising in the R&D, design, manufacture and sales of smart vending machines, with over 6 years of experience in vending machine OEM and production. With our experienced R&D team, dynamic sales team and skilled workers, coupled with our strict quality control system and good after-sales service, Zhongda vending machines have been very popular since their launch.

Our factory is conveniently located in Panyu District, Guangzhou City, China, close to both Shiqi Metro Station and Guangzhou South Railway Station. Our group partner company has a professional sheet metal processing workshop (4000sqm), powder coating production line (3000sqm) and assembly workshop (3000sqm), all production processes are under our strict supervision, which enables us to provide the best products and services to our customers at home and abroad. You are welcome to click on our Zhongda Smart English website to learn more about our company and the vending machine products we produce, or you can search for Zhongda Vending Machine on Alibaba’s international trade website to send us an enquiry by selecting our products directly, and we look forward to having a long and friendly cooperation!